Sheremetyevo is the best Airport in Europe in service quality
The second year in a row, Sheremetyevo Airport confirms its status as the best airport in Europe in terms of level of service. Thus, Sheremetyevo Airport is the first Russian airport to have taken the honour of leadership in the independent rating ACI ASQ in 2012 and repeat, and in some key parameters even exceed, that success in 2013. The award reflects the passengers’ view of 34 key service parameters, and is an unbiased and precise indicator for the identification of leaders among airports of the whole world.
Mikhail Vasilenko, Director General of Sheremetyevo Airport, emphasized: “The unprecedented achievement of Sheremetyevo Airport that has become ‘two-time champion’ of Europe in terms of servicing quality, is also a nationwide achievement of our country. For Sheremetyevo Airport is the country’s principal international gate, and thus an important component of Russia’s investment attractiveness and competitiveness. For the whole our team, the high place we took in the rating is not just mere confirmation of our last-year result. It is evidence that we go ahead, that the airport has become better, that now we work in more efficient manner than a year ago. Certainly, Sochi Olympic Games have played an important part in our success. For Sheremetyevo Airport has been engaged in meeting most guests of the Olympic Games, and we have strived to perform our work at the highest level! Let me express my gratitude to our passengers for the high appraisal of our work, infrastructure and service, and also to our partners and airlines for our common success and victory”.
During 2013, Sheremetyevo Airport implemented a number of projects aimed at improving the quality of passengers and guests servicing and at developing positive atmosphere in the terminals which also contributed to the securing of the airport’s leadership in ACI rating.
Why Do You Need Our Travel Expert
Contact our experts, and they will help you to plan your best trip to Russia, with attention to every detail!
Our Experts have been in the travel industry for many years, guarantee to offer first class customer service, excellent value for money and unbiased advice. They are standing by to find and build your dream holiday to one of the world's most fascinating destinations - Russia.
Your personal Travel Expert will guide you through each stage of the travel process, from choosing a program that fits you best to support during your trip.
Just tell us your e-mail, and we'll take care of everything!
Ask a Travel Expert
Leave your phone number
Your tour request has been received. Thank you !
We have sent you the confirmation message to [email]
Please make sure that you receive this message (sometimes e-mail messages may go to the spam/junk mail).
If you did not get this message, it means you will not get message with the tours' selection as well. If you use a Yahoo!, Gmail, AOL or Hotmail, we recommend to add email@example.com to your address book.
We recommend to leave your phone number. If we will not heard back that you received the e-mail with the tours' selection, we will contact you by phone.
And you will not miss the best tour for you.
Thank you ! Your request for Travel Expert assistance has been sent. We will e-mail you within 1 hour.