Aeroflot named Best Airline in Eastern Europe for fifth time at Skytrax World Airline Awards
“Winning Skytrax’s Eastern European award for a fifth time is not only a sign that we consistently perform at a high level,” Aeroflot CEO Vitaly Saveliev said. “Above all, it sends a message that we can successfully develop and raise our status amid a challenging external environment, and that we can be truly competitive globally.”
The World Airline Awards – the Oscars of the civil aviation industry – are held annually by UK agency Skytrax. Winners are determined based on the world’s largest customer satisfaction survey, which Skytrax first carried out in 1999.
Millions of airline passengers from more than 100 countries take part in the annual online survey. Skytrax evaluates more than 40 service quality indicators as part of the review. Approximately 250 airlines compete for the awards.
Earlier this year Aeroflot was awarded Four Star Airline Status by Skytrax, the first Russian airline to achieve this distinction. The rating places Aeroflot alongside global peers such as Air France, Lufthansa, British Airways and Emirates.
Aeroflot is Russia’s flagship carrier and one of the largest airline groups in Europe. In 2015, Aeroflot carried 26.1 million passengers (39.4 million passengers as Aeroflot Group including subsidiaries), a record for any Russian airline. A proud member of the SkyTeam global airline alliance, Aeroflot and its partners serve 1,057 destinations in 179 countries worldwide. Aeroflot operates one of the youngest fleets in the world, numbering 170 Airbus, Boeing and Sukhoi airliners. Aeroflot is among the global leaders in aviation safety. The company’s European Community Safety Assessment of Foreign Aircraft (SAFA) Index, which is the main globally recognized safety parameter, is comparable to global peers. The first Russian carrier to enter the IATA Operational Safety Audit (IOSA) register, renewing its registration for the sixth time in 2015, Aeroflot has successfully passed the IATA Safety Audit for Ground Operations (ISAGO) and is fully ISO 9001:2008, ISO 14001:2004 compliant. In 2016 Aeroflot has been awarded an official four-star quality and service ranking from the leading independent authority on airline quality, Skytrax. In 2015 Aeroflot was named by SKYTRAX as the Best Airline in Eastern Europe for the fourth time and for the first time was ranked among TOP-10 airlines with Best Airline Cuisine according to Global Traveler.
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